THE locally owned and operated award-winning resort chain, Bay Gardens Resorts has announced some key leadership changes, that it is hoped will take Bay Gardens Resorts to the next level.
Mrs. Berthia Parle, who has been the brand flag bearer for over two decades, will be relinquishing the General Manager’s position at the Bay Gardens Beach Resort and Spa, in order to focus her attention on preparing the Bay Gardens brand for expansion and diversification. In the coming weeks, she will step away from the active day to day management and will serve as a special advisor to the Board in charge of Business Development.
Ms. Waltrude Patrick, who has been a part of the Bay Gardens family for over 15 years, will take on the position of General Manger of the flagship property, the Bay Gardens Beach Resort and Spa. Ms. Patrick started as the General Manager of the Bay Gardens Inn in 2002, and led the property to a number of international awards. In 2009, she took over the Bay Gardens Hotel under very challenging circumstances and helped engineer a dramatic turnaround in the Hotel’s fortunes. Her hands on, personalized approach to property and personal management are hallmarks of the Bay Gardens culture.
Ms. Cheryl Gustave, who has been the assistant General Manager and Front Office Manager for Bay Gardens Beach Resort and Spa since inception, will be the new General Manager of the Bay Gardens Hotel and Inn. Bay Gardens said her achievements as an industry professional have been nothing short of extraordinary. She has been a two time winner of the Manager of the Year award and was enshrined into the Bay Gardens Hall of Fame, when it became clear that she would most likely walk away with the award year after year.
Ms. Gustave’s all around operational excellence has been recognized by the board, due to her ability to run the Bay Gardens Beach Resort and Spa as acting General Manager often on long stints on many occasions.
Chef Dave Parker, who also has been with the company for many years starting as an Executive Chef, has been appointed Assistant General Manager of the Bay Gardens Beach Resort and Spa. Chef Parker’s reach and responsibilities have been expanded to many other areas of operation in the past few years, due to his interest in seeing the properties develop in all departments. Having presided over consecutive years of improved performance in the fastest growing department, Chef Parker, a two time winner of the Manager of the Year, has gone from being the Executive Chef of the Bay Gardens Beach Resort and Spa, to becoming the Food & Beverage Director of all three resort properties, and will continue this extremely critical role while being the Assistant General Manager.
“With these key leadership changes, we hope to continue to provide excellence in service to all our guests and partners” said Executive Director, Mr. Sanovnik Destang.
These leadership changes will take effect on March 1, 2017, as all four individuals will be very busy over the coming weeks as they adjust to their new roles.