Secrets St. Lucia, one of the island’s premier hospitality destinations, has recently transformed its amenities and services, earning widespread acclaim in the process.
This past weekend, the resort proudly announced its receipt of the esteemed AAA Four Diamond Award, a recognition that underscores its commitment to providing an elevated standard of hospitality, attentive service, and unforgettable experiences for guests.
The AAA Four Diamond designation is a mark of excellence reserved for properties that consistently demonstrate high levels of service, outstanding amenities, and an exceptional overall guest experience.
Secrets St. Lucia joins a distinguished group of resorts recognized for surpassing expectations and maintaining exemplary standards throughout the guest journey.
Nestled along the stunning shores of Choc Bay, Secrets St. Lucia Resort & Spa offers an adults-only retreat where Caribbean beauty seamlessly merges with refined hospitality. The resort features luxurious accommodations, a range of unique culinary experiences, wellness offerings, entertainment options, and highly personalized service—all aimed at curating meaningful moments that guests will cherish long after their stay.
As part of the Hyatt family, Secrets St. Lucia is guided by a commitment to caring for people, enabling both guests and staff to be their best.
This award reflects the resort’s alignment with Hyatt’s purpose-driven approach to hospitality, which emphasizes care, respect, inclusivity, and the creation of lasting connections. The resort is also a proud participant in the World of Hyatt loyalty program, holds Queer Destinations Certification, and has received nominations in seven categories at this year’s World Travel Awards, including Caribbean’s Leading Adult-only All-Inclusive Resort.
“Receiving the AAA Four Diamond Award is an incredible achievement and a humble moment for our entire team,” said Alisteer Nelson, Director of Sales and Marketing. “This recognition reflects the passion, dedication, and meticulous attention to detail our colleagues bring to the guest experience every day. It reinforces our commitment to ensuring that every guest feels genuinely welcomed, cared for, and inspired to create unforgettable memories. Being part of Hyatt and Inclusive Collection further strengthens this commitment, guiding how we serve our guests, support one another, and contribute to the destination we call home.”
Through its World of Care initiative, the resort has also partnered with the 2026 Saint Lucia Kings cricket team to enhance sports tourism on the island.
For Secrets St. Lucia, the AAA Four Diamond Award represents both an achievement and an ongoing commitment to elevating guest experiences. The resort remains dedicated to evolving its offerings while preserving the authentic warmth of Saint Lucian hospitality, catering to couples, honeymooners, and travelers seeking an unforgettable Caribbean escape.
As it celebrates this milestone, Secrets St. Lucia extends heartfelt thanks to its colleagues, partners, and guests for their continued support, all of which have played a vital role in the resort’s journey.
This Four Diamond recognition serves as motivation to continue delivering the thoughtful service, exceptional experiences, and genuine care that define the Secrets St. Lucia experience.