The meeting, held on July 8, brought together operators from the private security industry to discuss recurring labour relations issues, clarify employers’ obligations under the Labour Act and promote best practices in human resource management.
Deputy Labour Commissioner Nicolai Lansiquot explained that the initiative was prompted by a persistent and disproportionate number of complaints originating from the security services sector.
“Over the years, the Department has observed that security companies account for a significant number of complaints relating to wages, conditions of employment and termination of employment. Through inspections, investigations and conciliation proceedings, we have identified several recurring areas of concern. This engagement provides an opportunity to address those issues directly, improve understanding of the law and promote voluntary compliance before matters escalate into formal disputes,” noted Lansiquot.
According to the Department, common issues identified through its investigations include the failure to issue legally compliant payslips, incorrect overtime calculations, non-payment of public holiday rates, breaches of statutory rest periods, deficiencies in record keeping, improper use of fixed-term contracts and shortcomings in disciplinary and termination procedures.
Lansiquot pointed out that while the Department remains committed to enforcing the Labour Act, its objective is equally focused on education, prevention and partnership.
The Department acknowledged that the security industry operates under unique conditions, including shift work, extended schedules, public holiday operations and around-the-clock service requirements. However, employers remain obligated to comply with the minimum standards established under the Labour Act.
Addressing the gathering, Minister with responsibility for Labour Hon. Emma Hippolyte, underscored the vital role played by the private security sector in national development and public safety.
“The Government values the important contribution made by private security officers and the companies that employ them. The sector provides essential services across our economy and contributes significantly to public safety and business continuity. At the same time, compliance with the Labour Act remains critical to maintaining fair, stable and productive workplaces for both employers and employees.”
Minister Hippolyte reaffirmed Government’s commitment to fostering a business environment that supports economic growth while protecting workers’ rights and promoting harmonious industrial relations.
“Good industrial relations benefit everyone—employers, employees and the wider community. Our goal is to work alongside industry stakeholders to strengthen employment practices, improve compliance and ensure that workplaces remain fair, respectful and productive.”
The Department of Labour intends to continue its engagement with stakeholders across the private security industry as part of ongoing efforts to reduce workplace disputes, enhance compliance and strengthen labour relations throughout the sector.