TOTAL telecommunications and entertainment provider, Digicel is looking to the seas as it launches a brand new concierge service in the Caribbean. This service promises to take the concept of customer service in the region to a whole new level of extraordinary.
D’Concierge for Yachties kicked off on March 27th, with a Champagne Launch at the Rodney Bay Marina.
Speaking at the event, Brenda Barbour-Charles, Go to Market Manager and the conceptualiser of d’Concierge expressed, “We are unveiling this new service giving the yachting community access to continuous connectivity as they explore the Caribbean. It’s all about providing an exclusive experience for our VIP customers and our international visitors.”
The second phase of d’Concierge will reward the loyalty of Digicel’s top-tier, land-based customers. “It’s for heads of state and leaders of industry and business who live and work in our region,” Barbour-Charles explained. “We like to think of it as our version of a ‘Frequent Flyer’ programme, so the sky’s the limit on that one. Literally!”
With VIP tickets to exclusive Digicel-sponsored events, pre-release access to new devices and discounts across the entire range of Digicel services, there is little doubt that d’Concierge will be as popular as it promises to be personalised and professional. “Our motto, across the board, is to deliver an extraordinary experience with Discretion, Integrity, Grace, Initiative, Courtesy, Enthusiasm, and Loyalty. We’re preparing to go above and beyond to offer the best service” said John Gidharry, Business Solutions Manager at Digicel St. Lucia adding, “That’s the d’Concierge – and the Digicel – way!”