Role title – Duty Maintenance Manager
Role purpose – To Manage a Station or Shift within their DMM accountability Region
Directorate – Maintenance
Job family –
GRADE – Local Band 3
JOB REF – (reward to complete)
REGION – St. Lucia (UVF)
Scope
• Op Ex: $0.5M; Cap Ex: $50K; Revenue: Varies
• Team – Responsible for station Management in absence of Station Maintenance Manager
Accountabilities
• To drive cultural and behavioural change aligning to the Corporate values of ‘How we work around here’ with the aim to support the Leading Global Premium Airline vision for BA.
• Management of manned and agency stations to defined measures of Quality, Cost, Delivery and Colleagues measures.
• To deliver cross regional projects to support the objectives and goals of Line Maintenance globally.
• To build on and strengthen the 3rd party and internal customer partnerships to drive revenue improvement
• Provides operational support on stations. (May require shift work)
• Manage agency and 3rd party interfaces.
• Ensure the BA and Customer line maintenance operation for station/area operate to BA, Customer, EASA, CAA and/or FAA compliance standards.
• Manage the station or a portion of a station as directed by SMM or AMM to deliver operational, safety, quality and financial targets.
• Assist in Defining and leading the strategic plan for the region identifying growth and succession planning.
• Manage the continuous development and improvement of Line maintenance working practices and facilities to improve productivity and financial performance..
Behaviours and attitude
• I’m a role model for all BA brand behaviours and ways of working – I walk the talk
• I exude a can-do attitude (best of BA)
• I’m flexible and agile, always ready to adapt when things don’t go to plan
•I’m an ambassador for BA and my team
My core traits
• Demonstrable technical knowledge of aircraft engineering activities
• Strong knowledge of Safety Management Systems and industry practices
• Comprehensive understanding of procedures and technical documentation
• Good understanding of human factors and environmental legislative requirement
Skills / capabilities
• Understands the BA business and operation and can develop plans appropriate to deliver against the business requirement.
• Strong leadership skills with the ability to explain lead and deliver change. (Preferred)
• Strong people management skills at all levels (Preferred)
• An understanding of cultural diversity
• Must be able to travel to support the assigned area.
• Excellent diagnostic and repair skills.
• Smart appearance in a customer contact environment
• Significant aircraft maintenance experience
• Management and leadership of line engineers and support staff in a union environment. (Preferred)
Qualifications / experience
• A B1 UK Part-66 or local licence
• B1 type approvals required: B777, B787 (Preferred)
• EWS Proficient (Preferred)
• Knowledgeable in HS&E for area of responsibility
• Knowledgeable in the aviation regulatory requirements for the area of responsibility
• Knowledgeable in the application of EWS (Preferred)
Key enablers
• Maintains regular communications, as appropriate, with the following key interfaces:
• Manager World Wide Line Maintenance
• AMM Team
• SMM Team for the Americas
• 3rd Party Customers
• Area Directors BA Customer Services
• Station Mangers BA Customer Services
• Trade Union representatives
Key performance indicators
• Able to maintain a balance of quality, safety, delivery and cost to support the integrity of the operation
To apply for this role, please submit your Resume/CV to: (Elieux.francois@ba.com).