![Public Service and Utilities Minister Stephenson King delivered remarks [Photo credit: VP]](https://thevoiceslu.com/wp-content/uploads/2026/02/Stephenson-King.jpg)
On Wednesday, the government initiative, implemented through the Ministry of Public Service, Transport, Information, and Utilities, convened a diverse group of attendees at Secrets St. Lucia Spa and Resort in Choc Bay, with the aim of promoting the concept of a Global Identity Revolution.
Agosta Degazon, Cabinet Secretary in the Office of the Prime Minister, emphasized that this “paradigm shift” aims to revolutionize public service delivery. He referred to the NAF as “the government’s centralized identity management system” integrated within the ‘digigov’ portal.
“It provides a secure, standardized, and reliable method for verifying the identities of individuals accessing government services, whether online or in offline environments,” Degazon stated.
Degazon outlined the NAF’s primary objectives: to strengthen identity management across government, protect citizens’ personal data, reduce identity-related threats, enable seamless access to digital public services, provide a unified education structure for ministries and agencies, and lay the groundwork for broader digital transformation initiatives.
The NAF will simplify the citizen experience by allowing a single verified identity to access multiple government services through digigov. This will include applying for birth certificates, renewing licenses, registering businesses, and making online payments.
Furthermore, Degazon stated, any ministry implementing a digital initiative, whether an online portal, application, or controlled physical access solution, can leverage NAF instead of developing its own identity solution.
He said that the NAF would standardize authentication across government, reduce duplication of ICT expenditure, strengthen national and cyber-security measures, and improve accountability and service delivery. He emphasized that NAF would enhance institutional discipline and manage digital operations across public and private sector ecosystems.
Public Service and Utilities Regulation Minister Stephenson King described NAF as a defining moment in Saint Lucia’s national development journey and a major milestone on the digital transformation agenda.
The Minister stated that the initiative is vital for establishing the foundational pillars for future public service delivery and modernizing governance in Saint Lucia. “NAF connects government, citizens, and the private sector through shared digital infrastructure, founded on trust, security, and accountability,” King added.
He outlined the government’s ambitious national vision: to make Saint Lucia the most technologically-driven Small Island Developing State, enabling its citizens to efficiently and sustainably produce valuable goods and services while leveraging opportunities in the global digital space.
NAF will also create an enabling environment for growth and enhance data sharing. King referred to NAF as a “national development public asset” designed to provide transparency and accessibility to government services during the on-going public sector modernization process.
Marlon Narcisse, Director of Public Service Modernization, highlighted prospects for establishing Data Embassies in the country to promote a culture of cyber-security, facilitating citizens’ digital transformation.
He described Data Embassies as intermediaries for external databases, noting that creating this infrastructure would bolster Saint Lucia’s resilience on its transformation journey.
Narcisse emphasized a “vigorous regulatory agenda” focused on modernizing the legal framework, data protection, and electronic transactions.
Focusing on the theme “One Identity, Infinite Possibilities: The New Currency of Trust,” Devindra Ramnarine, Digital Transformation Advisor, delivered a compelling address. He noted that the NAF restores dignity to the citizen experience and serves as a tool to overcome systemic constraints.
Ramnarine stressed the importance of NAF as a cohesive government’s invisible bridge that connects various processes.
In summary, the National Authentication Framework [NAF] represents a pivotal advancement in Saint Lucia’s digital landscape, paving the way for improved public service delivery and enhanced citizen experiences.